About ABA eLearning           4Course Listing/Fees/Register

ABA eLearning includes over 60 courses and 200 hours of training in the retail, small business, personal trust, compliance, and management development areas. 4Highly interactive and engaging 4Available anytime, anywhere 4Targeted at skills that you can use immediately in your job 4Easy registration and access to transcripts 4Includes training roadmaps to help you plan your career development 4Provides credit towards AIB certificates and diplomas    Available Courses Courses are included in the following areas: 4Basic Banking Knowledge 4Retail Banking Fundamentals 4Retail Banking Sales Skills 4Small Business Banking Sales Skills  4Small Business Banking Fundamentals 4Regulatory Compliance 4Fundamental Business Skills 4Management and Leadership 4Trust & Investments 4Microsoft Office Courses 4Registration Form [Print & Fax] 4Register / Enroll 4Take a Demo     Basic Banking Knowledge 4Banking Today Retail Banking Fundamentals 4Consumer Credit Products 4Fundamentals of Consumer Lending 4Fundamentals of Mortgage Lending 4Introduction to Financial Planning Products 4Personal Tax Return Analysis 4Referring Insurance & Annuities Customers 4Referring Mutual Funds & Securities Customers 4Referring Trust Customers 4Revitalizing Customer Service 4Understanding Financial Planning Retail Banking Sales Skills 4Cross-selling Deposit Products 4Effective Referrals 4Building and Retaining Customer Relationships 4Introduction to Relationship Selling 4Sales Coaching in the Bank 4Successful Sales Campaigns Small Business Banking Sales Skills 4Calling on Small Business Customers 4Servicing and Growing Small Business Relationships Small Business Banking Fundamentals 4Intro. to Analyzing Financial Statements 4Fundamentals of Small Business Banking 4Overview of Financial Statements 4Credit Products for Small Businesses 4Retirement Products for Small Businesses   Regulatory Compliance 4Americans with Disabilities (ADA) 4Bank Bribery Act 4Bank Secrecy Act 4Bank Protection Act 4Community Reinvestment Act 4EFTA (Reg E) 4Expedited Funds Availability (Reg CC) 4Extending Credit to Bank Insiders (Reg O) 4Equal Credit Opportunity Act (Reg B) 4Fair Credit Reporting Act (FCRA) 4Fair Housing Act 4Fair Lending 4FDIC Deposit Insurance 4Flood Disaster Protection Act 4Home Mortgage Disclosure Act (HMDA) 4OFAC 4Privacy for Customer Contact Personnel 4Real Estate Settlement Procedures Act (RESPA) 4Soldiers and Sailors Civil Relief Act 4Truth in Lending Act -- Regulation Z 4Truth-in-Savings Reg DD 4USA PATRIOT Act Fundamental Business Skills 4Business Etiquette 4Dealing Effectively with Co-workers 4Ethical Issues for Bankers 4Managing Time at Work 4Writing Bank Correspondence   Management and Leadership 4Coaching for Success 4Corrective Action 4Hiring the Best 4Improving Productivity 4Managing Change 4Managing Employee Relations 4Performance Management 4Rewards and Recognition Trust and Investments 4Building Trust Expertise -- Trust Administration 4Building Trust Expertise -- Taxation & Estate Planning 4Building Trust Expertise -- Investment Management Microsoft Office Courses 4Word 4Excel 4Powerpoint 4Outlook 4Windows